Company Policies

PAYMENT:
We accept VISA, MasterCard, AMEX, PayPal online options (you don't need a PayPal account to pay with credit card or eCheck).

SHIPPING:
In-stock backdrops ship the same day if your order is received before 2 PM ET. Out of stock items: allow 2-3 weeks for manufacturing (depending on size) and 1-7 days for shipping.

RETURNS:
Returns are allowed only on our-fault defective merchandise. We are not a service where you can buy a backdrop, do your shoot, and return the backdrop for refund. Doesn't work that way. You must obtain return authorization and enclose information on date of purchase, invoice / paypal record.

RESALES and TRADES:
Join the free backdrop exchange program at

http://backdropexchange.ning.com/

Important Notes About Lighting